Wednesday 22 April 2015

Commercial Office Interiors – 5 Things Google Got Right

Google's famous (or perhaps infamous) workspace design has caused a great deal of controversy and debate in the world of commercial office interiors. London and UK companies are divided about whether this is a style to be emulated as forward-thinking and inspirational, or avoided as extravagant nonsense.

As leading contractors carrying out new office fit outs and refurbishment in the London area, we are very much in touch with what organisations really need from their office designs. So we have taken some time to reflect on what Google got right, and how this can benefit our clients. We've picked out 5 key lessons that we think designers of commercial office interiors can usefully take forward into their designs:

1. Unique Spaces Encourage a Sense of Belonging

The bigger a company gets, the less you can rely on direct personal relationships to make a workforce feel like a team, all pulling in the same direction to meet organisational goals. Putting workers in individual cubicles that all look the same is a recipe for alienation, making people feel separate and less likely to feel a sense of belonging and connection with others, or with the company. Innovative and visually striking office design which feels significantly different to anywhere else, helps to send a signal that says: "Everyone within this space is connected".

What this means for other companies is that simply copying design elements from Google won't work – employees will just feel like they are working for a copycat Google. Instead the goal should be to find a design which is distinctive and unique to your company, whether that's in terms of colour scheme, materials or layout. For instance in our example below, the effect is nothing like Google – but is totally distinctive in its own way, giving a sense of identity to the building and to its occupants.



2. Attracting Post-Recession Talent

Clive Wilkinson, the architect-designer behind Google's workspace transformation has said: "One of the biggest motivators for creating good workspaces is being attractive to people you want to hire."

UK businesses – and particularly those in London – are steaming ahead and driving the economic recovery, especially in areas requiring high levels of individual creative talent, such as design, media, finance, software and engineering. To ensure their long term success, companies have to hire the best people and then keep them for as long as possible. In an age when the youngest talent can change jobs as often as they change their smartphone, companies who want to be able to "take their pick" of the best talent need to excite prospective candidates and appeal to them as an exciting place to work.

As the recovery beds in and recruiting key skills gets more difficult, an innovative office interior, combined with other progressive employment policies, may even start to be a factor helping to reduce staff "churn".



3. The Use of Glass Partitions

The use of glass partitions was a key element in transforming the old Google offices from "cubicle land" to a space which helped to connect people visually. Even in a conventional office space, glazed partitioning adds a sense of modernity and provides a level of soundproofing between zones, to aid productivity. Glass also makes best use of available natural light to brighten and lighten interior spaces. Clever use of glass manifestation (such as below) lets in the light and allows staff to get a sense of what is happening elsewhere in the space, while the frosting helps to retain a level of privacy.



4. Use of Colour

Using colour is a quick and easy way to make a space feel unique and stimulating, even if the furniture and layout are fairly conventional. Indeed, the use of bold colour is one of the most immediately obvious characteristics of the Google workspace and is often what companies have most trouble embracing – especially if their company is in a sector where stability and restraint may feel more "fitting" to their company image.

But it is possible to use colour in a way which helps a workspace to feel modern and cutting edge, but without undermining more conservative organisational values. For instance, in the image below, a single bold accent colour is combined with shades of white, chrome and grey, which creates a look which is understated but far from dull.



5. Embodying the Brand

Apart from providing employees with somewhere to sit and work, the next most important thing that any office space has to do is put them in the right frame of mind for doing work that expresses the values and standards of the organisation. These values then find their way into the ideas, products and services those employees create, which are then experienced by the company's customers.

Perhaps the reason that Google's office design provoked so much controversy is that it exactly reflected the tech giant's brand values: original, maverick and cutting edge. Companies with similar brand values loved Google's offices; those with different brand values hated it. So what Google got right here, was to allow their offices to fully express their core brand values.

GDL Interiors have wide ranging experience of creating high quality commercial office interiors for companies in London and the South East. We combine practical, functional design with creative flair to help organisations of all kinds achieve a workspace which promotes productivity as well as enhancing their brand.


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